Building a partnership that stands the test of time

What Framptons need from their logistics partner

The Framptons manufacturing plant runs day and night, generating an average of 230,000 litres every day. All storage and distribution is outsourced so they need a partner that can cope with high volumes and multiple drops, whilst never losing sight of quality standards.

In addition to producing their own products, Framptons also pack own-label goods on behalf of a wide range of customers. Each of those customers also need storage and transportation, so Framptons not only need a partner to support their own needs, they also need a logistics provider they can confidently recommend to their customers.

In addition, following the acquisition by investment company Profura, Framptons now has a high growth trajectory. This increase in pace requires a partner that can step up and support them with their new growth strategy.

Products stored with quality in mind

Each week our team receive approximately 600 pallets of Framptons products into our warehouse and, at any given time, we store an average of 2,700 pallets across 30,000 sq ft. Each and every one of these products is treated with the care needed to ensure they arrive at their destination in the same pristine state as they arrived. Our team are an extension of the Framptons team – they understand the value of the product they are handling and the expectation of the customer.

Andy Rimell, Managing Director at Framptons said:

Everyone at Gregory Group is always professional. We have a very good relationship and I know I can trust the Gregory team to look after our products.

Due to Framptons producing food products, the food safety and hygiene standards are of utmost importance. In addition to our own quality procedures, internal audits, and annual quality training, we also choose to be audited by the British Retail Consortium (BRC). These audits, which are often unannounced, provide assurance that we are committed to food safety. Since becoming BRCGS accredited, we have consistently maintained the very highest AA rating.

Distributing products the right way

Every week we transport an average of 1,000 pallets for Framptons. These loads go to a wide range of customers – from supermarket distribution centres to small independent shops. As Framptons’ customers place an order, we establish which route to market is most suitable. For example, for one order it may be most cost effective to send via our pallet networks, while for another order it will be more beneficial distributing it on one of our trailers together with other customer orders. (This is known as “shared fleet”). By having different options available and using our 100+ years of experience, it means Framptons always receive the most cost-effective solution.

Providing the same quality for Framptons’ customers

Framptons package own-label products for a wide range of customers. When they do, those customers need a logistics partner to store and distribute their goods. Most of these customers ask Framptons for recommendations which, as Andy explains, they point in our direction:

You are currently our preferred supplier but it is their choice where they go. Many do select you and it is rare that I hear of any issues. In fact, a few customers have recently commented on how beneficial they find your scale and reach.

A relationship that stands the test of time